At 91 Club, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, store, and protect your data when you use our platform. By accessing or using 91 Club, you agree to the terms outlined in this policy. Please read this document carefully to understand our practices regarding your personal information.
1. Information We Collect
To provide you with a seamless and secure gaming experience, we collect the following types of information:
a. Personal Information
- Name
- Date of birth
- Email address
- Phone number
- Payment details (e.g., credit card information, e-wallet details)
- Government-issued ID (for verification purposes)
b. Technical Information
- IP address
- Device type and operating system
- Browser type and version
- Usage data (e.g., pages visited, time spent on the platform)
c. Gameplay Information
- Game preferences and history
- Transaction history (deposits and withdrawals)
- Winnings and losses
2. How We Use Your Information
We use the information we collect for the following purposes:
a. Account Management
- To create and manage your account
- To verify your identity and age
- To process deposits and withdrawals
b. Improving User Experience
- To personalize your gaming experience
- To provide customer support and resolve issues
- To send promotional offers and updates (with your consent)
c. Security and Compliance
- To detect and prevent fraud, cheating, and unauthorized access
- To comply with legal and regulatory requirements
- To enforce our terms and conditions
d. Analytics and Research
- To analyze user behavior and improve our platform
- To conduct market research and develop new features
3. How We Protect Your Information
Your security is our top priority. We implement the following measures to protect your data:
a. Encryption
All sensitive information, including personal and payment details, is encrypted using SSL (Secure Socket Layer) technology. This ensures that your data is transmitted securely over the internet.
b. Access Control
Access to your personal information is restricted to authorized personnel only. Our employees are trained to handle data responsibly and are bound by strict confidentiality agreements.
c. Regular Audits
We conduct regular security audits to identify and address potential vulnerabilities. This helps us maintain the highest standards of data protection.
d. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Once the retention period expires, your data is securely deleted or anonymized.
4. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your data in the following circumstances:
a. Service Providers
We may share your information with trusted third-party service providers who assist us in operating our platform, such as payment processors, customer support teams, and IT service providers. These partners are contractually obligated to protect your data and use it only for the purposes specified by us.
b. Legal Requirements
We may disclose your information if required by law or in response to valid legal requests, such as court orders or government investigations.
c. Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner. We will notify you of any such change and ensure that your data remains protected under this Privacy Policy.
5. Your Rights and Choices
You have the following rights regarding your personal information:
a. Access and Correction
You can access and update your personal information at any time by logging into your account. If you need assistance, please contact our customer support team.
b. Data Deletion
You may request the deletion of your personal information, subject to legal and regulatory requirements. Note that deleting your data may result in the termination of your account.
c. Opt-Out of Marketing Communications
You can opt-out of receiving promotional emails and notifications by adjusting your account settings or clicking the “unsubscribe” link in our emails.
d. Withdraw Consent
If you have provided consent for specific data processing activities, you may withdraw your consent at any time. This will not affect the lawfulness of processing based on consent before its withdrawal.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device that help us remember your preferences and analyze user behavior. You can manage or disable cookies through your browser settings, but this may affect your ability to use certain features of the platform.
7. Third-Party Links
Our platform may contain links to third-party websites or services. This Privacy Policy does not apply to those websites, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our platform or sending you a notification. Your continued use of 91 Club after the changes take effect constitutes acceptance of the updated policy.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: [email protected]
Final Note
At 91 Club, we are dedicated to protecting your privacy and providing a secure gaming environment. By understanding how we collect, use, and protect your information, you can enjoy our platform with confidence. Thank you for trusting us with your data, and we look forward to delivering an exceptional gaming experience.